Why Rent with Alpine Valley Real Estate

If you are looking for property to rent in the Mount Beauty area AVRE should be your first port of call. With over 25 years of experience in the local market and a large rent roll, managing a mixture of residential, storage, commercial and holiday rental properties, we are positioned to assist you with all of your rental requirements.

From easy online searches and applications to helping you set up automated rent payments and providing ongoing support, we guide you through every stage of the rental process.  We are here to make renting easy and stress-free for our valued customers.

We offer a number of useful services to help you find the perfect property to rent, including email alerts. Simply register your details and we'll send you customised notifications based on your unique requirements.



1. Finding A Rental Property

 When you’ve decided to make the move and rent a property, the big question is how to find the right rental for you.

Whilst we are compact here between Tawonga, Tawonga South, Mount Beauty and Bogong Village, there is a defined difference between the suburbs and we can help you determine which location is a great fit for you. 

The next step is to ascertain what type of property will suit you and your lifestyle.

Once you have decided on the type of property that suits you best, the area you wish to settle in and your budget, it’s time to begin the inspection process.

We generally arrange private inspections with our renters and schedule them in a 30 minute time slot.

It’s a good idea to arrive early and in a presentable manner. Introduce yourself, remember, we are deciding whether you would make a good tenant and first impressions count, so it pays to be polite.

This is also the perfect time to ask any questions about the property and negotiate if you were hoping to adjust the lease length or the move-in date.

Location, the number of rooms, and price are typically the most important factors when finding a rental but it’s important not to rush in and to consider how other aspects of the property may impact your everyday lifestyle.

Renters can face some stiff competition in a tightening rental market so it’s important to be prepared if you want to be successful in your application.


2. The Application Process

Please take care filling out your application and provide everything that is asked for. Things you will need to supply as part of the application include:

  • Proof of employment - This is so a rental provider can feel assured that you have a steady income and you will be paying your rent regularly and on time.
  • Proof of identity - This is to make sure you are in fact the person you say you are. Most agents or landlords will require at least 100 points of identification; typically a driver’s licence or passport, birth certificate, Medicare card, utility bill and/or car registration.
  • Rental history and references - Renters who have a record of being good renters are more likely to be chosen by a landlord. Any evidence of a good rental history and referees including former property managers to back your claims will ensure success.


3. Applying online

Few agents prefer paper applications these days and in most cases you will be asked to apply by email, through an agent’s website or on a third-party listing website.

One way to be more efficient and take the pain out of the process is to create a rental profile on 1form.


This online platform allows you to fill out a tenant profile and upload all your necessary documentation. It is then stored conveniently for 12 months and you can simply email the link to the property manager.


4. Your Application Is Successful….What Happens Next?

 Prior to moving into your new rental property you will receive a number of important documents that will require your signature.

4.1 Lease Agreement

The lease Agreement is a legally binding document that sets out the terms of the lease and will include the following:

  • The amount of rent, frequency and how it is to be paid
  • How rent increases will be calculated
  • The length and type of agreement
  • The amount of Bond
  • Other conditions and rules
  • Any special terms

4.2. Condition Report

This document is as important as the Tenancy Agreement you signed as it establishes the condition of the property at the commencement of your tenancy and will be used as a comparison at the end of your tenancy and forms the basis on which your bond is refunded. You must return one signed copy within five (5) business days of receiving a copy of the report to the agent indicating in the space provided whether or not you agree with the agent’s comments and make you own comments. Photographs of the condition of the property at tenancy start are also included.

4.3 Renting - Your Rights and Responsibilities     

This booklet is provided to assist you during your tenancy as it contains some very useful information. Please refer to it as necessary during your tenancy.


5. Documents

The Tenancy Agreement and Condition Report are legal documents and it is suggested you retain them in a safe place during your tenancy. It is always handy to have a copy of the Condition Report for the end of the tenancy so that you can compare and make any adjustments needed. 


6. Payment of Rent

For your convenience our bank account details are as follows:

AVRE Rent Trust

Bendigo Bank

BSB 633 000

Account Number 132 417 379

You are also welcome to drop into the office and pay via card or cash. It’s a great opportunity to touch base.


7. Contact Details

Please ensure that your property manager has all of your contact details. Please advise us immediately of any change to your contact details. Also, if you change employment during your tenancy, please advise us of your new business number.

There are various reasons you may need to be contacted throughout your tenancy by your property manager; such as repairs and inspections, and this information is vital.


8. Insurance

It is your responsibility to insure your own contents as the landlord’s policy covers the building plus fixtures and fittings only.


9. Keys

It is your responsibility to return all property keys to this office at the end of your tenancy. You are very welcome to have extra keys cut during your tenancy but please ensure that all keys are returned.

If you change locks during your tenancy it is a provision of the Residential Tenancies Act, 1997 that you supply the office with a key.


10. Smoking

Please do not smoke inside the property. Smoking can damage fittings and fixtures and you can legally be issued with a cleaning or repair bill at the end of your tenancy if the property is impacted by smoke. 


11. Pets

Please notify us if you are thinking of getting a pet as a request must be submitted to the owner for their approval.


12. Repairs

We have an expert team of qualified tradespeople to carry out repairs and maintenance to the properties we manage.  As soon as a problem occurs please advise your property manager. You can do this via your Console Tenant App which allows you to report maintenance issues directly through the app, including notes and photos about the problem. These maintenance requests feed directly into Console Cloud so they’re immediately accessible to us. We can then take the necessary steps to resolve the issue as quickly as possible for you. 


13. Garden Maintenance

You are liable to maintain the gardens at the rented property and this is includes but is not limited to, mowing lawns and nature strips, removing weeds and watering plants, shrubs, trees and flowers.


14. Smoke Alarms

Smoke alarms are installed in our rental properties for your safety. You must not deactivate or remove a smoke alarm or interfere with its operation in any way. If a renter, resident or their visitor does this, it is a breach of duty and a rental provider may give the renter a Notice To Vacate. You must notify the rental provider or the agent if a smoke alarm is faulty or not working and you should leave batteries in the smoke alarm when moving out.

Please heed the above, the Smoke Alarm is not installed to save the property, it is there to warn you and allow you time to get out of the property in case of a fire.


15. Ending the Tenancy

The Residential Tenancies Act, 1997 is explicit about how a tenancy ends.  It can only occur when one of the parties to the Tenancy Agreement gives notice to the other party.  In other words, your tenancy does not conclude at the end of the Tenancy Agreement.

If you want to vacate the property at the end of the Agreement you must give written notice twenty-eight (28) days beforehand.


16. Communication

Most of the problems experienced by renters, rental providers and property managers can be overcome by prompt and honest communication.  It’s the Renter’s major responsibility to keep the property clean and to meet their financial obligations; it’s the rental providers major responsibility to see the property is maintained and to ensure the renter has peaceful enjoyment; and it’s the property manager’s responsibility to see that both parties meet their responsibilities. This can only be achieved with effective and polite communication from all parties. Your property manager is here to assist you during your tenancy.  Please direct any problems or concerns you may have to your property manager who will assist you quickly and efficiently. AVRE are here to ensure everyone enjoys a happy rental experience.